FAQ
- Where is my Virtual Card*?
- How long will it take to receive my funds?
- How to cancel auto-deposit into my account?
- How to find my Routing and Account Numbers?
- What to do when my Digital Payment has FAILED?
- How to delete my Checkbook Account?
- How to deposit a payment via Zelle?
- The money should be in my account, but it’s not, what can I do?
- How to deposit my payment via Instant Pay?
- How to deposit a digital payment via Print & Deposit?
- How to deposit your digital payment via Direct Deposit as an Individual?
- How to add a new/additional Bank Account?
- What is Checkbook's ACH Return policy?
- Does Checkbook hold my money?
- What is Checkbook?
- How to manually verify a Bank Account?
- How to delete a Bank Account?
- What does my Payment Status mean?
- When does my 'Digital Payment' expire?
- Why is my account inactive/suspended?
- I've been receiving payments via Checkbook - can I also become a sender?
- How to deposit your digital payment via Direct Deposit as a Business?
- Do I need a Checkbook account to receive a Digital Payment?