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  1. Checkbook Support
  2. Recipient
  3. FAQ

FAQ

  • Where is my Virtual Card?
  • How long will it take to receive my funds?
  • How to cancel auto-deposit into my account?
  • How to find my Routing and Account Numbers?
  • What to do when my Digital Payment has FAILED?
  • How to delete my Checkbook Account?
  • The money should be in my account, but it’s not, what can I do?
  • How to deposit my payment via Instant Pay?
  • How to deposit a digital payment via Print & Deposit?
  • How to deposit your digital payment via Direct Deposit as an Individual?
  • How to add a new/additional Bank Account?
  • What is Checkbook's ACH Return policy?
  • Does Checkbook hold my money?
  • What is Checkbook?
  • How to manually verify a Bank Account?
  • How to delete a Bank Account?
  • What does my Payment Status mean?
  • When does my 'Digital Payment' expire?
  • Why is my account inactive/suspended?
  • I've been receiving payments via Checkbook - can I also become a sender?
  • How to deposit your digital payment via Direct Deposit as a Business?
  • Do I need a Checkbook account to receive a Digital Payment?
Checkbook Support