If your account is inactive, don't worry it's not as bad as it sounds!
Please send an email to email@example.com with the subject line “Account Disabled”
Include a selfie of yourself holding your government issued ID or driver's license (please don't send a photo of your ID - it needs to be in the format of a selfie for verification purposes).
Also include a copy of your bank statement or a voided check of the bank account linked to your Checkbook account. You may redact any transaction information off of your bank statement that you wish.