A payment that has been sent can be VOIDED (or, cancelled) by the Sender ONLY while the payment is in the 'UNPAID' status.
If the payment is 'IN PROCESS,' please reach out to Checkbook support via the chat feature as soon as possible.
If the payment is 'PAID,' Checkbook support can VOID the check for reporting purposes only upon request.
Within your Checkbook Account, click "Dashboard" on the top left-hand corner of the page.
Once in the 'Dashboard', select the exact Check(s) that need to be VOIDED.
Be mindful of the "Status" column. The selected Check(s) must be in "UNPAID" or "IN PROCESS" status.
Once a selection has been made, click "VOID"